20 January

If a person wants to be aggressive, go for it. Whack somebody, swear, throw something - whatever. Don't be passive-aggressive, is there anything more irritating than somebody who internalises their gripes and then gets to drag out their aggressiveness towards you over weeks, months or even years, under cover of faux cheerfulness? I once got rid of a staff member for being like that, it's toxic in any social environment.