12 September

Does Tesla Mobile Service still exist in Australia? From feedback I’ve seen on various online forums, it appears to have been quietly removed as an option? All the service options in the app direct people to one of the existing Tesla Service Centres? I’d be delighted for that to be wrong. When I was buying a Tesla one of the big selling points was that they’re engineered to need minimal maintenance, and you had this backup in case, particularly as I live in a regional area, a long way from any of the Service Centres. BYD by contrast is already partnering with existing car dealers in regional areas to establish BYD service centres locally, for regional people. Right now if the mobile service options is gone for Tesla, and you live more than 80 km from a Tesla Service Centre, your options seem basically zero if you have a major failure? Just a very expensive tow to one of those Centres? Unless you can find a local mechanic or car service business tooled up for Teslas, both still pretty thin on the ground, particularly in regional areas. https://www.tesla.com/en_au/support/mobile-service